From Case Management to Career Coach (workshop)
February, 21 2013
In order to meet employer expectations, today’s workforce development professionals must move from traditional forms of case management to a model that uses the principles of career coaching.
During this training, attendees learn how to design their job seeker services around employer expectations by developing an asset-based approach to encourage and engage all customers.
With a variety of practical applications and hands-on practice activities, attendees build essential coaching skills while exploring trends in career planning, based on the current job-search and employment landscape.
Attendees learn:
- Customer–satisfying ways to streamline and improve service quality
- How to provide a robust menu of options for helping customers make informed choices
- Tools and resources for professional growth
Location:
Weber’s Inn
3050 Jackson Road
Ann Arbor, MI 48109
http://www.webersinn.com
Details:
Registration - 8:30 - 9:00 a.m.
Training - 9:00 a.m. - 4:00 p.m. (lunch served)
Member - $95
Non-Member - $130
Who Should Attend:
Program managers and frontline staff
Presented By:
Carol Wargo, President, Workforce Dimensions, is a consultant and trainer with extensive experience providing training and technical assistance at the federal, state and local levels.
Wargo recently served as a board member and two-term president of the National Association of Workforce Development Professionals and is a graduate of the Human Resource Management and Organizational Development program at Bowling Green State University.
Additionally, Wargo is a certified instructor of the National Career Development Association’s Career Development Facilitator curriculum.
NAWDP Competency Rating:
2, 5, 6, 9, 10